Chask was an honest, Christian plumber who we will call again if we need to. He was on time worked with my schedule and stayed in contact. He took the mess of our old hot water heater with the messed up pipes that another plumbing company came in and did a year ago, replaced PRV and installed emergency shut off valve and other things. He was confident in what he was doing and I trusted everything he said we needed was what was needed. Other companies quoted too high. PlumbPatrol was within reason.